Senior SRE - Dynatrace

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a Senior SRE - Dynatrace to lead technical efforts and drive observability excellence across our infrastructure. The ideal candidate will architect robust software solutions, manage incidents, and collaborate cross-functionally to ensure system resilience and operational efficiency. Responsibilities Lead technical efforts, providing technical guidance and oversight to team members Architect, design, develop, test, deploy and maintain software solutions to meet project requirements Collaborate with other technical and non-technical teams to ensure project success Participate in the development and delivery of solution requirements, estimates and timelines Maintain the quality of the technical deliverables and adhere to development standards and best practices Manage incidents and requests using ServiceNow or JIRA as a tracking tool Be available for monitoring and escalation during off-hours and weekends, and carry pager duty for emergencies after hours Triage tickets and update ticket details while assessing urgency Be open to support on-call on rotation in India as well as in CST timings on a rotational basis Drive continuous improvement in MTTD, MTTR and overall system resilience through proactive analysis and optimization Document observability architecture, dashboards and operational runbooks in Confluence Requirements 5-10 years of experience in software development Background in Dynatrace administration and Dynatrace Workflows Expertise in Event Management, Extensions and integrations in Dynatrace Proficiency in Infrastructure as code deployments and Terraform Skills in Kubernetes automation Familiarity with Azure DevOps and ServiceNow We offer Opportunity to work on technical challenges that may impact across geographies Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications Opportunity to share your ideas on international platforms Sponsored Tech Talks & Hackathons Unlimited access to LinkedIn learning solutions Possibility to relocate to any EPAM office for short and long-term projects Focused individual development Benefit package: Health benefits Retirement benefits Paid time off Flexible benefits Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are seeking a Senior SRE - Dynatrace to lead technical efforts and drive observability excellence across our infrastructure. The ideal candidate will architect robust software solutions, manage incidents, and collaborate cross-functionally to ensure system resilience and operational efficiency. Responsibilities Lead technical efforts, providing technical guidance and oversight to team members Architect, design, develop, test, deploy and maintain software solutions to meet project requirements Collaborate with other technical and non-technical teams to ensure project success Participate in the development and delivery of solution requirements, estimates and timelines Maintain the quality of the technical deliverables and adhere to development standards and best practices Manage incidents and requests using ServiceNow or JIRA as a tracking tool Be available for monitoring and escalation during off-hours and weekends, and carry pager duty for emergencies after hours Triage tickets and update ticket details while assessing urgency Be open to support on-call on rotation in India as well as in CST timings on a rotational basis Drive continuous improvement in MTTD, MTTR and overall system resilience through proactive analysis and optimization Document observability architecture, dashboards and operational runbooks in Confluence Requirements 5-10 years of experience in software development Background in Dynatrace administration and Dy