Service Delivery Manager - HPC & ITIL/ITSM

As a Service Delivery Manager - HPC & ITIL/ITSM at EPAM, your role will involve overseeing the end-to-end delivery of HPC services and solutions, empowering scientists and researchers to accelerate innovation. You will act as a bridge between research and IT departments, ensuring seamless operation, optimization, and strategic evolution of the HPC environment. Responsibilities: - Oversee daily operations of HPC infrastructure, including compute clusters, storage systems, and software stack - Collaborate with research and development teams to understand computational needs and translate them into technical requirements - Lead projects for expansion and enhancement of HPC capabilities, managing timelines, budgets, and resources - Contribute to the long-term roadmap for HPC, staying updated on emerging technologies like AI, machine learning, and quantum computing - Monitor system performance, identify bottlenecks, and implement optimizations - Provide user support and develop training programs for researchers - Ensure compliance with industry regulations, data privacy standards, and internal security policies Requirements: - 13 to 15 years of overall professional experience - Proven experience managing large-scale HPC environments, preferably in pharmaceutical, biotechnology, or research-intensive industries - Bachelor's or Master's degree in Computer Science, Engineering, or a related scientific discipline - Deep understanding of HPC architecture, cluster management, and parallel file systems - Knowledge of high-speed interconnects and job scheduling - Strong project management and leadership skills with excellent communication abilities - Analytical and problem-solving skills for troubleshooting complex technical issues Nice to have: - Experience with cloud-based HPC and containerization technologies In addition to the specific role details, EPAM offers a variety of benefits including: - Opportunity to work on technical challenges impacting geographies - Vast opportunities for self-development - Opportunity to share ideas on international platforms - Sponsored Tech Talks & Hackathons - Unlimited access to LinkedIn learning solutions - Possibility to relocate to any EPAM office for short and long-term projects - Focused individual development - Benefit package including health benefits, retirement benefits, paid time off, and flexible benefits - Forums to explore beyond work passion (CSR, photography, painting, sports, etc.) As a Service Delivery Manager - HPC & ITIL/ITSM at EPAM, your role will involve overseeing the end-to-end delivery of HPC services and solutions, empowering scientists and researchers to accelerate innovation. You will act as a bridge between research and IT departments, ensuring seamless operation, optimization, and strategic evolution of the HPC environment. Responsibilities: - Oversee daily operations of HPC infrastructure, including compute clusters, storage systems, and software stack - Collaborate with research and development teams to understand computational needs and translate them into technical requirements - Lead projects for expansion and enhancement of HPC capabilities, managing timelines, budgets, and resources - Contribute to the long-term roadmap for HPC, staying updated on emerging technologies like AI, machine learning, and quantum computing - Monitor system performance, identify bottlenecks, and implement optimizations - Provide user support and develop training programs for researchers - Ensure compliance with industry regulations, data privacy standards, and internal security policies Requirements: - 13 to 15 years of overall professional experience - Proven experience managing large-scale HPC environments, preferably in pharmaceutical, biotechnology, or research-intensive industries - Bachelor's or Master's degree in Computer Science, Engineering, or a related scientific discipline - Deep understanding of HPC architecture, cluster management, and parallel file systems - Knowledge of high-speed interconnects and job scheduling - Strong project management and leadership skills with excellent communication abilities - Analytical and problem-solving skills for troubleshooting complex technical issues Nice to have: - Experience with cloud-based HPC and containerization technologies In addition to the specific role details, EPAM offers a variety of benefits including: - Opportunity to work on technical challenges impacting geographies - Vast opportunities for self-development - Opportunity to share ideas on international platforms - Sponsored Tech Talks & Hackathons - Unlimited access to LinkedIn learning solutions - Possibility to relocate to any EPAM office for short and long-term projects - Focused individual development - Benefit package including health benefits, retirement benefits, paid time off, and flexible benefits - Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)