ServiceNow Technical Lead

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions.

We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

What's kept us moving? The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward.

If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity.

We can’t wait to get to know you!

The Work

The ServiceNow Technical Lead is responsible for leading the design, development, and maintenance of the Bank's ServiceNow platform and applications. This is a senior role that functions independently and as a coach to colleagues.

The Lead will collaborate with developers, system admins, support teams, stakeholders, and external vendors to ensure that the ServiceNow platform meets the business needs and aligns with the Technology strategy and best practices.

The Lead will also provide technical guidance, mentorship, and coaching to the ServiceNow developers and administrators within the ServiceNow Centre of Excellence and oversee their work quality and performance. Reporting to the Manager, ServiceNow Centre of Excellence, the Lead will ensure that the ServiceNow platform is secure, reliable, scalable, and compliant with the Bank’s policies and standards.