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About the role
Join our Team
About the Opportunity
The primary purpose is to take full responsibility of Troubleshooting & Problem Analysis / Technical Discussions / Self Initiator to Mentor peers for Competence Development / Process understanding and awareness / Audits awareness and follow ups / handling emergencies and trouble tickets activities related to SAPC PCRF Network.
What You Will Do • Ensure configuration/updates/Trouble tickets handling on various SAPC PCRF nodes. • Working well within predefined system, support guidelines and ground rules. • Participate in internal technical discussions with a view to improving overall network performance and make recommendations wherever possible. • Ensure correct working methodology, Best Practices and Continuous improvements in Ways of Working for efficiency improvements and betterment in deliveries. • Execute system configuration related changes as per given access rights. • Ensure MSTOP Processes are followed in the Workplace. • Ensure Password policies and other security policies are properly followed.
You Will Bring
- • Administrating SAPC PCRF Network and Support Systems • Preventive & Corrective Maintenance • Planned Maintenance (Health Checks, Backups etc…) • Problem Escalations and Follow-ups (TT/CSR/TR/SR) • Interface with Customer, 3PP and Ericsson Departments • Ensure smooth and quality system/service handover from Project. • Outage reporting
Key Qualifications Education: Bachelor’s degree in Electronics and Communication Engineering or related field Expertise on Diameter & HTTP Signaling. Diameter & HTTP Cause Codes and its understanding. VoLTE/5G Call flows and Call scenarios, Multiple Test Cases, AT and clear understanding Expertise on Ericsson SAPC, vSAPC, CCPC & SCP. Expertise on Huawei PCRF, UPCC. Performance & Characteristics of SAPC/PCRF/CCPC/SCP Network Nodes.
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