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About the role
As a skilled and detail-oriented L2 Network Operations Engineer with hands-on experience in Sandvine solutions and telecom packet core technologies, you will play a crucial role in supporting and managing policy control, traffic management, and subscriber experience across 3G/4G/5G networks. Your strong technical expertise and effective communication skills will be essential in thriving in a managed services or NOC environment. - Provide L2 support for Sandvine Traffic Steering Platform (TSP) and policy control solutions - Monitor, troubleshoot, and resolve issues across Gx/Gy interfaces, Diameter, and RADIUS protocols - Analyze and support 3G/4G/5G call flows, including PCEF, PGW, and EPG - Perform Deep Packet Inspection (DPI) for traffic shaping and policy enforcement - Manage incidents, escalations, and ticket lifecycle in line with ITIL processes - Execute subscriber mapping, quota enforcement, and policy/service plan configurations - Use Sandvine GUI/CLI for monitoring, configuration, and troubleshooting - Conduct packet-level diagnostics using Wireshark and TCP Dump - Support database operations involving Postgres and Vertica - Implement traffic shaping strategies to optimize network performance and user experience - Perform system monitoring using tools such as Dynatrace - Manage incidents via Remedy/Helix or similar ticketing tools Strong expertise in Sandvine TSP and policy control frameworks Good understanding of telecom protocols: Diameter, RADIUS, Gx, Gy Solid knowledge of packet core elements: PCEF, PGW, EPG Hands-on experience with DPI and traffic management Proficiency in Linux environments and tools like Wireshark and TCP Dump Familiarity with Postgres and Vertica databases Working knowledge of ITIL processes (Incident, Problem, Change Management) Experience in NOC, Operations, or Managed Services environments If you are seeking a challenging opportunity where you can leverage your expertise in Sandvine solutions and telecom packet core technologies, this role offers a dynamic environment to showcase your skills. As a skilled and detail-oriented L2 Network Operations Engineer with hands-on experience in Sandvine solutions and telecom packet core technologies, you will play a crucial role in supporting and managing policy control, traffic management, and subscriber experience across 3G/4G/5G networks. Your strong technical expertise and effective communication skills will be essential in thriving in a managed services or NOC environment. - Provide L2 support for Sandvine Traffic Steering Platform (TSP) and policy control solutions - Monitor, troubleshoot, and resolve issues across Gx/Gy interfaces, Diameter, and RADIUS protocols - Analyze and support 3G/4G/5G call flows, including PCEF, PGW, and EPG - Perform Deep Packet Inspection (DPI) for traffic shaping and policy enforcement - Manage incidents, escalations, and ticket lifecycle in line with ITIL processes - Execute subscriber mapping, quota enforcement, and policy/service plan configurations - Use Sandvine GUI/CLI for monitoring, configuration, and troubleshooting - Conduct packet-level diagnostics using Wireshark and TCP Dump - Support database operations involving Postgres and Vertica - Implement traffic shaping strategies to optimize network performance and user experience - Perform system monitoring using tools such as Dynatrace - Manage incidents via Remedy/Helix or similar ticketing tools Strong expertise in Sandvine TSP and policy control frameworks Good understanding of telecom protocols: Diameter, RADIUS, Gx, Gy Solid knowledge of packet core elements: PCEF, PGW, EPG Hands-on experience with DPI and traffic management Proficiency in Linux environments and tools like Wireshark and TCP Dump Familiarity with Postgres and Vertica databases Working knowledge of ITIL processes (Incident, Problem, Change Management) Experience in NOC, Operations, or Managed Services environments If you are seeking a challenging opportunity where you can leverage your expertise in Sandvine solutions and telecom packet core technologies, this role offers a dynamic environment to showcase your skills.
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