Engineer - Interconnect Billing

Roles and Responsibilities : Willing to work in the shifts in 24*7 Model Resolving the customer and user technical issues Troubleshooting to find the root cause of the error Maintaining the 100% SLA targets SLA report preparation Inter and Intra Team coordination and cooperation in resolving issues Job Requirements : 3+ years of experience in Billing Systems (CSGI-interconnect Billing) 3+ years of experience in Telecom Operations Good knowledge of SQL/PL-SQL and UNIX Good understanding of the Telecom domain Strong troubleshooting skills across application, network, and host layers Ability to understand PL-SQL procedures Experience in scripting (Perl, Shell, Python, etc.) Willingness to work in a 247 shift model Telecom operational support background “All academic credentials must be from recognized and accredited institutions and are further subject to verification.”