Senior SAP Enterprise Portal Consultant

TechOps-SAP-EP-Senior At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. TechOps_SAP Enterprise Portal Senior2: At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EY's worldwide network of service delivery centers. The GDS team plays an important role in EYs strategy by ensuring effective support to EYs growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EYs global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity We are looking for an SAP EP Senior Consultant to join the EY GDS TechOps Team. As part of our EY GDS TechOps team, you will be responsible for design, implement, and maintain web-based portals to integrate SAP/non-SAP applications, providing centralized access to business data. You will customize user interfaces, manage roles, and optimize user experience. You will collaborate closely with cross functional teams to address issues, implement enhancements, and optimize applications to deliver seamless global operations support to global clients. This is a fantastic opportunity to be part of a leading firm whilst being instrumental in the growth as you get to work with high quality team to support clients ensuring the stability of global 500 companies through best-in-class solutions, automation and innovation. Your Key Responsibilities Provide day to day Application Management support for SAP Applications across IT Service Management including service requests, incident management, enhancement requests, change management and problem management as Level 2 or 3 Application Management Specialist Provide senior level support for SAP EP development activities including customizations, enhancements, and bug fixes across multiple SAP environments. Perform Code Reviews, Performance Tuning and optimization of EP developments to ensure optimal execution of SAP programs and applications. Collaborate with functional and technical teams to gather requirements, assess business needs and provide expert advice on EP development tailored to business requirements. Lead and Coordinate the Resolution of Complex Technical issues and System Outages including root cause analysis and corrective action. Collaborate with internal and external stakeholders to gather requirements, assess business needs and provide advice on SAP EP requirements and programs. Develop and maintain technical documentation including system configuration, installation procedures and guidelines. Mentor and train junior SAP EP Team Members, sharing best practices and providing guidance on technical issues and troubleshooting techniques. Keep abreast of industry trends, emerging technologies and SAP best practices to drive operational efficiency through automation and innovation. Participate in on-call rotation and provide off hours support as needed to ensure the availability and reliability of critical SAP systems. Available to work on shift hours depending on the requirement of the client Responsible for decision-making, optimizing processes, resource management, and overseeing team management as needed for task execution. Accountable for allocating personnel, supervising team members, assigning tasks, ensuring that the team has the necessary tools and support to succeed in their roles and optimizing and evaluating their performance to meet organizational goals. Skills and attributes for success .