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About the role
Looking for Technical Support Associates who is expertise in taking inbound client services calls for website edits/general questions. Work on cases within Salesforce to resolve website-related issues/requests, performing QA on website edit work. Requirements Excellent communication skills (both verbal and written) Advanced English Fluency. Effective Multi-tasker. Website editing experience is a plus. Ideally 1-3 years of Customer Service experience. Have experience in taking Inbound and Outbound International calls.
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