Source description
About the role
Role: Boomi Technical Leader Location: Gurugram/Remote Experience: 10+ Years Job Responsibility Support and maintain Boomi platform to facilitate data exchange has handled a team of developers or support. Can guide the team for various Technical RCAs. Strong knowledge of Design for various document types using Boomi so that P1 and P2 tickets can be handled. Comprehensive understanding of EDI processes, mappings, and system congurations to resolve products tickets under the SLA. Have worked earlier in Support teams for L1 and L2 with ITSM tools. Assignment to other resolver groups (upstream and downstream) in case of non-boomi issues. Assignment to L3 with complete Diagnosis in case changes are required in boomi applications. Review and maintenance of execution logs, error logs, and system logs to identify trends and prevent incidents. SOP and Knowledge Management. Root Cause Analysis to ensure proactive/corrective actions. Daily/weekly system health checks. Can work in shifts for L1+ and L2 support 24*5 and on call weekend support for P1 & P2. Required Skills Bachelors Degree in Computer Science, Information Technology or a related. Minimum of 10+ of experience working with Boomi. Hands-on experience in Boomi and conguration. Boomi Developer certication or relevant training. Knowledge of supply chain processes and logistics operations.
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