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About the role
We are looking for a highly skilled and experienced Technical Support Engineer/Service Engineer to join our team in Pune, Delhi, Goa, Chennai, Noida, Faridabad, and Hyderabad. The ideal candidate should have 1-2 years of experience. Roles and Responsibility Provide technical support and assistance to customers via phone, email, or chat. Troubleshoot and resolve technical issues related to products and services. Collaborate with internal teams to identify and implement solutions for customer complaints. Develop and maintain technical documentation and knowledge base articles. Analyze customer feedback and suggest improvements to product and service quality. Participate in training and development programs to enhance technical skills and knowledge. Job Requirements Diploma in Electronics/B.com/technical background with 1 year of experience. Possess strong technical skills and knowledge of electronic systems and technologies. Demonstrate excellent communication and problem-solving skills. Ability to work effectively in a fast-paced environment and meet deadlines. Exhibit strong analytical and troubleshooting skills. Familiarity with technical support tools and software is required. About Company Essae Technologys Private Limited is a leading company in the industry, committed to providing high-quality products and services to its customers. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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