Access Governance Operations

· Minimum of 5 years of experience in Access Management/ Security IT

· Sound understanding of Financial domain and Security.

· Ability to work under pressure and manage multiple, concurrent / conflicting priorities

· Strong written & verbal communication in German and English

· Ability to adapt new processes/tools

· Readiness for working hours (24x7 on call support)

· Self-reliant, reliable and accurate team player

· Automation/ application development experience, understanding of Agile or any other SDLC methodology would be advantageous

· A good understanding of ITIL Service Operations process such as Incident Management, Request fulfilment, Problem Management

· Familiarity with Service Management tools (eg: Service Now) for the logging and tracking of incidents, and service requests. Preferable tools knowledge: Mainframe (TSO, JCL, Editor), Database (DB2, SQL, Spufi/Startool)

· Preference would be given to candidates who have also worked on BBS, CAPS/CASS, ABACUS, ECMS, LDAP, ACTIVE DIRECTOR

Job type: Contract Division: eTeam Workforce Limited Reference: 23-01778