Batch Operations

Batch Operations

Job Summary (Overview of the Job)

• Fully responsible for the main support to all the workload automation initiative and effort for Batch Operations, Infrastructure and business applications functions

• Act as the main contact point to understand and analyse business requirements of workload automation.

• Act as the main party to support BAU activities including daily environment health check, job status monitoring and support in incident investigation, license usage control and reporting.

• Support shift work.

Key Responsibilities (List the duties or task performed critical to success)

• The incumbent shall be responsible for the following roles and responsibilities of workload automation, but not limited to:

• Be the main support contact for all the workload automation initiative and effort

• Support all business environments including development, UAT, production and disaster recovery

• Support all technology platforms of UNIX, Windows, AS/400, either on-premise or on cloud

• Support business continuity and disaster recovery exercise

• Understand and collect the business requirements from the infrastructure and application teams

• Design the automated flow in accordance to the new or amended business requirements

• Perform testing of the flow and obtain business sign-off

• Managing the change requests into production environment

• Present workload automation monthly efficiency report

• Present workload automation license usage report, including working with application owners to optimize jobs ordering and provide advisory for additional license procurement

• Record and upkeep all workload automation environment inventory including end clients

• Record and upkeep all privilege and support IDs including the necessary permission / sanctions

• Record and upkeep all workload automation firewall rules

• Support application owners in firewall rules requisition

• Provide service and incident request tickets update and closure

Expected Job Requirement (knowledge, skills and abilities)

• A minimum of 5 years working experience with workload automation environment preferably BMC Control-M tool

• Knowledge of workload automation environment, specifically BMC Control-M tool is mandatory

• Knowledge to perform operating system (UNIX / Windows) and tool level basic administrative tasks is required

• Knowledge of scripting is required

• Knowledge of Jobs-As-Code is required

• Knowledge of file transfer protocol or tool is required

• Knowledge of network connectivity and firewall rules is required

• Knowledge of business continuity and disaster recovery is required

• Basic knowledge of pipeline automation is an added advantage

• Basic knowledge of AS/400 environment is an added advantage

• Basic soft skills of communication and courtesy are required

Job type: Contract Division: eTeam Malaysia Reference: 21-02558