Business Analyst / Test specialist

Experience: • A minimum of seven years of demonstrated experience and successful performance in Business analysis for IT software application development projects.

• IT system requirements and Testing

• Business process and data workflow analysis.

• Conducting user interviews and feedback sessions.

• Participation in IT solution design process.

• Optimization of online user journeys.

Technical Skills:

• Formal training in recognized business analysis techniques, reinforced with appropriate work experience

• Formal training and extensive experience using the proven frameworks such as SCRUM software development framework (ideally including SCRUM master or product owner certification or equivalent)

• Experience in performing the role of a business analyst in IT software application development projects

• Expert knowledge and experience in using tools to document processes and workflows, such as Use Case Diagrams, Data and Process Flow Diagrams etc.

• Expert knowledge in measuring and tracking delivery of systems as fit for purpose and in accordance with agreed requirements (KPIs, quality measurements & control points)

• Expert knowledge and experience in using tools to model test cases.

• Confident communicator and team player, with advanced/proficient level written and verbal English communication skills

TASKS:

• The Business Analyst /Test Specialist will form part of the project office delivery team and provides the required expertise to define and document clear and unambiguous business requirements and test cases that will be used to build the different components of the Client IP Portal, using an interactive/agile approach towards software development.

• Analyse and document business processes in relation to the Client registration and fee paying systems and other outward facing applications in consultation with system users and internal experts

• Identify and propose business process related improvements and optimizations taking into account the shift from isolated application development and operations to a more converged customer experience and integrated platform for the portfolio of applications relevant to the Client IP Portal

• Develop and document clear and unambiguous business requirements, functional specifications, use case diagrams, data and process flow diagrams etc

• Take on an active role within project delivery teams that build the components of the Client IP Portal based on an iterative/agile approach towards software development. Work in close collaboration with business users and system developers to ensure that user requirements are well understood, defined, communicated and implemented within the final product

• Assist the project team to define and implement suitable tools and techniques to ensure rapid delivery of the required software components. Perform other tasks as required. Job type: Permanent Reference: 20-00314