Citrix L3

General Description Technical Requirements 6+ Years of Experience in global projects with expertise in following areas Windows 2000/2003/2008 Servers - commission, recovery, maintenance, troubleshooting of OS and hardware issues, decommission etc. Good working knowledge of Active Directory, DNS, DHCP and WINS Maintenance, troubleshooting and doing RCA of Citrix 4.x and XenApp 5.0, 6.X servers Migration of applications from legacy Citrix farms to XenApp 5.0, 6.X servers farm ITIL Processes - Change, Incident and Problem management Servers management using remote tools (ILO/DRAC/OpenManage) Working knowledge in Citrix PVS / integration with SCCM / VDI Image Management skills. Must have experience in creating and maintaining SOPs to run operations with the help of L2 engineers Experience in handling Escalated issues including coordination with multiple teams and vendor Soft Skills - Excellent communication and conversation skills (Verbal and Written) - Good documentation skills - Good working knowledge of MS OFFICE (Including MS Project and Visio) - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive Client’s value and its methodology Job type: Contract Division: eTeam Workforce Limited Reference: 21-06577