Compute L4

1 Overall Summary of the Role

The purpose of the role is to possess a demonstratable technical knowledge of the technical area and provide expert skills in the technical domain area. They will need to have a deep understand of the customers architecture, environment and operations. They will propose solutions and enhancements aligned to their environment and act as the technical SME on projects including designing and documenting HLDs (High Level Design) and LLDs (Low Level Design). They will also work with the customer to develop their technology roadmaps, propose continuous improvement opportunities and identify, log and manage the resolution of technical items within the tower.

2 Technical Requirements

1.1 Technologies & Knowledge

Excellent hands-on experience on the following technologies:

• Minimum 7 years' experience in a Senior System Engineer Administrator role with in depth knowledge of the following technology areas;

• 5 yrs – Hyper-V and ESX Vmware virtulisation

• 5 yrs – Active Directory, design support and administration

• 5 yrs – Design, build and support of Enterprise Storage subsystems (I.e. Dell EMC, NetOp, Client 3-PAR/Nimble) including knowledge of Fibre channel and ISCSI technologies

• 5 yrs – Poweshell

• Required certification: Current and valid MCSE Core Infrastructure and or MCSE Azure Administrator or equivalent.

• Strong technical Knowledge of support and Implementation of Dell VxRail/Hyperconnverged and HPE ProLiant Servers including management, monitoring and performing upgrades

• Good knowledge on SNMP V3, Syslog, VMI and system performance monitoring concepts and parameters

• Good knowledge on the major monitoring software technologies: , SolarWinds, Client Openview,, Splunk, Citrix Director, VMWare Vrealize\VRops,

• Mastering Windows security parameters and security concepts such as certificates, SSL, TLS etc

• Mastering and experience on Server patching and vulnerability management

• Good overall knowledge of Local, Wide Area Networking technologies and monitoring

• Good understanding HPE Hardware\Dell hardwareGood knowledge of TCP/IP and network resiliency technologies - e.g. network topologies, network routing, network teaming, network protocols, network services(DNS, DHCP,NTP etc)

• Proficient with HPE Synergy Firmware update practice and tools- appliance and frame components

• Excellent knowledge and experience on implementing and operating VMWare VCF, VSAN, NSX

2 Non-technical Requirements

2.1 Role Requirements & Expectations

• Act as technical advisor to all key stakeholders operating as a leader in the field.

• Consulting experience with customer/delivery to understand problem and recommend solutions.

• Be the project Technical SME and engage with the Client and customer Operations and Project teams

• Executing quick technical feasibility studies

• Build strong relationships with the Customer, Project Teams and Client teams

• Understand the customers current and future environment and be able to identify aligned robust solutions.

• Clearly articulate and document the requirements, how the proposed solution meets the requirements, the operational impacts and considerations, and, the implementation and on-going financial impacts

• Help build the technical roadmap and identify dependencies across other technologies and roadmaps.

• Able to leverage current and future technologies supporting the business roadmap.

• Accountable and responsible for designing and documenting the High Level Design and Low Level Designs for current environment and new initiatives.

• Identify opportunities and create a catalogue/book of work for continuous improvement and efficiencies to:

• Provide greater business resilience

• Mitigate risk to the business.

• Reduce business costs and drive efficiencies.

• Enhance and improve operations

• Propose solutions based on industry standards and customers roadmap

2.2 Communication

• Primary language is English, excellent spoken and written skills

• Ability to understand and ensure understanding of technical and non-technical requirements via email and other remote communication tools.

• Comfortable with leading troubleshooting discussions, able to take a lead and drive successful outcomes.

• Proven experience of positive, challenging interactions with global Senior Management debating and challenging designs, solutions and roadmaps

• Excellent written and oral communication skills, with strong interpersonal skills at all levels and able to communicate at a technical and non-technical level.

• Strong presentation skills (written and verbal).

• Strong attention to detail and quality management.

• Experience in collaborating within Client and other suppliers forming part of a matrix team.

• Proven ability in working across multi-disciplinary and multi-cultural, diverse environments.

2.3 Operating Standards

• Concise, on topic and direct at all times.

• Operates with transparency, honesty and openness.

• Ensures delivery of commitments to all stakeholders at all times.

• MS Project – Desirable

• MS Office (PowerPoint, Word, Excel and Outlook) – Required.

• MS Teams and other collaboration tools. Job type: Permanent Division: eTeam Workforce Limited - Netherland Reference: 23-01900