Source description
About the role
Mandatory Skills
••Drives technology design, implementation, execution and/or optimization for customer projects/accounts.
•Works with customers to plan, design, configure and/or diagnose Cisco’s suite of products, services and solutions to accelerate customer outcomes
•Assists customers with integration and implementation of tools, systems and service assurance
•Supports presale activities and translate business requirements into solution design
•Builds customer simulations in test labs to resolve/validate complex problems and compatibility issues
•Creates and delivers customer collateral, portals, documentation and knowledge transfer
•Aligns technical deliverables to customer business outcomes
•Drives customer technology transitions, influencing solution architectures and services
•Complies with and supports company policies and processes and utilizes relevant tools to effectively execute the role and support Professional Services’ strategies and goals
Must to Have
· Network Automation +Python or Python +Devops or NSO
· experience in deploying & supporting Cisco Service Provider Solutions based on the following technologies:
· o IP internetworking, Routing protocols (MPLS, OSPF, EIGRP, IS-IS, BGP, Multicast),
· o Cisco ASR 9000, CRS, Catalyst 7600 and Company platforms (or competitor equivalent).
· o IOS-XR, XE and IOS operating systems
· Demonstrate capabilities in :
· o Working with complex projects.
· o Troubleshooting large-scale networks.
· o Driving value-add from interactions with Cisco’s Customers
· o Ability to transfer business needs to technical solutions
· o Understanding of network operations and change management process
· o Motivation to face customers, provide recommendations and network health check reports
· Any knowledge of Python, Java and other programming and scripting would be advantageous.
Desired Skills
Background in Mesh and outdoor a plus
Years of exp needed
5+ Years of relevant experience
Roles and Responsibilities post joining
· • Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
· • Takes leadership role in execution of delivery projects
· • Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
· • Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
· • Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
· • Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
· • Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.
Details about the project they would be working on.
(if there is differentiator in terms of superior technology versions/exposure/other benefits please specify. It will help generate more interest and boost applications )
Same as above
Job type: Contract Division: Darwin Rhodes Reference: 22-01857
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