Source description
About the role
Role Specific Responsibilities
· Works extensively with customers along with appropriate internal and external resources (e.g. Cisco account teams, partners) on the strategy/deployment/optimization of Cisco services and solutions
· Takes leadership role in execution of delivery projects
· Improves solutions and methods developed in the field for use to the wider practice (knowledge sharing)
· Creates, reviews and approves project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans
· Builds and/or leverage test environments as required to resolve highly complex problems and compatibility issues
· Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures).
· Acts as a focal point for problem resolution for assigned customer engagements. Assures proper and quick resolution of complex customer problems across an appropriate range of technologies.
Scope:
· Collaborates with other Consulting Engineers in appropriate technology domains to ensure optimal use of resources to meet customer needs
· Typically interacts with individual contributors, managers, and customers regularly
· Provides input to Sales team in creating and demonstrating technology solutions to customers
· Engages with sales teams on pre-sales activities
Complexity:
· Solves highly complex problems and is able to identify viable and often innovative options, and uses analytical skills and judgement to recommend an appropriate solution
Expertise:
· Typically requires BSc Computer Science or equivalent plus 5-8 years of relevant work experience. Advanced degree strongly preferred.
Project Specific Skills:
· Competencies: - 8-10 years of experience in wireless & networking environments,
· Exposure to multi-site survey and deployment of Wi-Fi networks for enterprise customers
· Design, implementation and troubleshooting experience in networking technology is highly desired
· Familiarity with RF site survey & performance analysis tools like AirMagnet, EKAHAU, and Chanalyzer
· Experience with Cisco Wireless Network components like Wireless LAN controllers, Access Points and network management products desired
· 3+ years of implementation and audit experience in networking solutions of IP based networks
· Previous customer facing responsibilities are a must
· Demonstrated abilities to execute simultaneous work
· Track record of previous experience with large network deployments is a must. (Enterprise, Banking, Manufacturing, Warehousing).
Language Requirements: Excellent English
Certifications: CWNP certifications are a plus, CCIE Wireless certification preferred
Education: Job type: Contract Division: eTeam Workforce Limited Reference: 22-02208
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