Source description
About the role
Software/Application Experience Window 10, 8 and 7, MS Office
Technical Skills Break/fix hardware and software support, including troubleshooting at the desktop for problem determination Perform preventative maintenance on all workstations Installing software on the client systems. Proficiency in Windows Operating Systems Coordinate with third-party vendors to resolve hardware problems, as required Install and test replacement parts Knowledge and Experience in the Configuration, Setup and Support of RF Scanners Printing support – Zebra Printers, and other Label printers. Desktop and Laptop support Basic troubleshooting support of LAN devices, servers and networked printers. Basic understanding of network terminologies Solves day to day issues and performs root cause analysis of common/major problems
Other Skills Ability to coordinate with external third party supplier to provide level 2 and 3 support High integrity and customer focus Problem solving/root causing skills
Job type: Contract Division: eTeam Workforce Limited Reference: 22-05823
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