Source description
About the role
Provide technical support for resolution of customer IT problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing. Pay rate: 0-0 Indian Rupee per Hour Job type: Contract Division: eTeam India Domestic Reference: 22-11610
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