Source description
About the role
Technically knowledgeable person with previous experience in managing multicultural teams located in various countries. Also should have previous experience as Desktop Support lead and VIP support experience.
Basic knowledge on networks and servers is also required.
Should be able and capable of coaching a team of individuals on a complex and stressful environment.
Strong communications skills (both verbal and non-verbal)
Strong ownership and strong customer service/customer first mindset
Problem resolution and priority management skills as well as experience managing complex problems resolution and experience escalating and managing escalations.
Able to adapt to rapid changes and tolerant to stress.
Team player.
Has knowledge of the EMEA region and has previous experience managing various sites in this region.
Speaks at least Spanish and English on a very high level (C1 or better). German as a plus.
Located in Asturias, will work on the customer location in Llanera.
Job type: Contract Experience level: 5 Years Division: eTeam Workforce Limited Reference: 19-00850
More at eTeam