German Ads Management Support

Roles and responsibilities

● Provide technical support via email and chat

● Troubleshoot and resolve ad serving, reporting and creative issues

● Provide guidance and consultative technical expertise to publisher customers

● Serve as point of contact for internal projects led by our escalation management team to improve client experience and operational effectiveness

● Escalate violations of client policies using internal tools

● Maintain a high level of quality in each case

● Achieve daily / weekly / quarterly productivity deliverables

Skills required

• ● C1 proficiency in both German, English and Polish

• ● Ability to troubleshoot technical issues and communicate complex topics simply to a non-technical audience

• ● Analytical skills, technically minded and highly detail oriented.

• ● Good knowledge in CSS, HTML and JavaScript

• Good to have:

• ● College degree or relevant experience

• ● 1 year working experience

• ● Google products knowledge (Google AD manager)

• Benefit package:

• Life insurance

• Private medical care

• MultiSport Card

• Subsidy for glasses

• Subsidy to language courses

• Christmas and holiday bonuses

• Clear career path in a growing multinational organization

• Job type: Permanent Division: eTeam Workforce Limited Reference: 23-01557