Source description
About the role
The Role Responsibilities
Analyse issues reported by users and provide solutions/clarification
Provide system improvement plans for repeated issues to improve application stability.
Analysis of existing jobs for identifying the performance bottlenecks and implement the fine tuning of the jobs
Schedule Optimization for ETL jobs to give best performance of the data loads
Automatic ETL monitoring process to raise alerts for long running ETLs due to delay in file arrival or any unexpected delays ins job completion
Must be strong in technical and Teradata GCFR knowledge
Perform production support activities by providing issue analysis and resolution within the specified SLA, depending on the severity of the issue.
Work with vendor and Fix product defects.
Manage the Remedy/Ticket and keep the latest information in the system
Provide support during S@R & Medium priority and during DR drill
To build relationship & network with stakeholders within & outside the immediate team
Do testing and implementation for periodic BAU fix release
Strong in Unix scripting, SQL,PL/SQL
Support and coordinate system implementations through the project lifecycle (initiation, planning, analysis / design, development, implementation, testing, rollout, and hand-over) working with other teams on a local and global basis.
Work closely with the technical, vendors, DevOps and cloud initiative/POC oriented tasks to define the target detailed solution to deliver the business requirements.
ETL Jobs design and test strategy approach for ETLs
CTL M Schedule design for ETL jobs & extract report
Ensure customer satisfaction through improved service and quality
Tableau reporting knowledge is added advantage
Skills Profile
-
Functional/Technical Skills Skill Proficiency Level
-
Development programming languages Advanced
-
Design Introductory
-
Operating systems Introductory
-
Unit Testing Advanced
-
Database (SQL & PLSQL) Advanced
-
Infrastructure Introductory
-
Software Config Management Core
-
Development toolkits Advanced
-
Scripting (Shell) Advanced
-
Support system interface Advanced
-
Support batch jobs Advanced
-
Process standards Advanced
-
Application knowledge Introductory
-
Systems documentation Advanced
-
Systems integration Advanced
-
Behavioral Skills Skill Proficiency Level
-
Analytical and problem solving Advanced
-
Communication Advanced
-
Teamwork Core
-
Coaching Introductory
-
Stakeholder Management Advanced
-
Planning and Organisation Advanced
-
Judgement and decision making Introductory
-
Group policies and processes Introductory
-
Key Technical Skills:
-
Hadoop eco system
-
Teradata RDBMS
-
GCFR
-
Data Mover
-
SQL/PLSQL
-
Unix Scripting
-
CTL M
-
DevOps
-
JIRA/Confluence
-
Tableau
-
Dataiku Job type: Contract Division: eTeam Malaysia Reference: 21-02401
More at eTeam