Infrastructure Specialist (AS400)

D IMENSIONS / KEY OF RESPONSIBILITY

Project Management Support (Internal/External)

Provide scoping support for NSWR request

Provide support on project deployment

Provide support on security related queries e.g. Security Cookbook

Operations

Follow up on open incidents until resolution

Monitor the replication tool (MIMIX) in term of performance and availability

Perform AS/400 backup monitoring and related troubleshooting

Support infrastructural decommission planning and review

Perform resource alignment with the supplier (Cap Gemini)

Perform service request management (through SILVA system) for the team

Provide support on any change request management matters for AS/400

Coordinate with supplier (Cap Gemini) for request follow-ups, tasks confirmation and alike

PROFILE / REQUIREMENTS

Any Degree/Diploma (from reputed institution)

10+ years of solid experience on IBM iSeries operating commands that include backup and restore, operations and trouble shooting

Good command in written and spoken English

Knowledgeable on AFP (Advanced Function Printers) and IPDS printing functions

Assist on configuration and troubleshooting virtual access issues

Be experienced on data processing equipment and peripheral devices such as printers, copiers and handheld device

Be able to work flexible hours as required by assigned projects and on-call support

Maintain cooperative working relationship and promoting teamwork

Perform related duties as assigned

Skills

• Technical Skills and Capabilities

• Familiarity with ITIL process

• Knowledge of IBM iSeries Hardware and OS including High Availability, MIMIX basic administration

• Knowledge of AS400 networked systems, access and procedures

• Knowledge of Middleware for iSeries including MQ, UDM, file transfer

• Knowledgeable in Performance analysis with iNavigator and iDoctor

• Knowledge of computer technology and equipment including PC/Laptop, printers, network and wireless devices

• Job type: Direct Placement Division: eTeam Malaysia Reference: 21-00040