ITSM Consultant (Senior Analyst)

Role: ITSM Consultant (Senior Analyst)

Location: Glasgow – Need locals

Onsite role

This role is for a ITSM Developer in ServiceNow for GreenLake Management Services (Client) & Advisory and & Professional Services.

Identified developer will work in areas of ServiceNow development within the ITIL framework.

Education & Experience:

Bachelor's degree, Computer Science, Information Systems.

Minimum 5+ years of Experience.

Technical Skills:

Have a passion for Programming and problem solving

Should have knowledge on building any solution in Servicenow for any modules like, ITSM, Portal, Catalog,..

Should have minimum 3 to 5 yrs of experience in servicenow development.

Should have knowledge on the Custom application development.

Excellent coder using, JavaScript’s, Angular JS, HTML, CSS, Bootstrap framework

Should have working experience in portal development in servicenow.

Good knowledge on adding multiple pages and adding widgets on portal in servicenow

Should be able to build custom widgets as per the need for each requirement

Should have knowledge on the domain separation and how portals and catalogues will work for domain separated instance.

Well versed with data exchange formats like JSON, XML

Should know how to write business rule, Script includes, Email Notifications,

Have knowledge on Server side and client side scripting in Servicenow.

Have knowledge on workflow build or modify workflows based on client requirements.

Knowledge on Incident, Change, Requests, Catalogs, Tasks

Knowledge on building Catalogs, variable sets, Client scripts, UI Policies, UI Actions, and ACL.

Debugging skill along with coding skills is very important.

Process Skills:

Should adhere to the coding and review practices laid down by the team

Equally responsible for the quality and timeliness of the modules you are working on

Expected to document the pseudo code as applicable w.r.t the templates.

Display keen interest in the latest technologies and share that knowledge with peers and managers.

Great organization skills to prioritize, follow up, deliver, and communicate status of assigned actions..

Job type: Contract Division: eTeam Workforce Limited - Netherland Reference: 23-03632