Source description
About the role
Title: Java Production Support Engineer
Location: Phoenix, Az 85054 ( Hybrid )
Duration: 6 months
Must Have Skills and JD
Expertise in supporting and maintaining enterprise Java applications. Strong experience in Java, Spring Boot, REST APIs, Microservices, SQL databases, Linux/Unix environments, and application servers.
Skilled in analyzing production issues, incident management, troubleshooting, root cause analysis (RCA), performance monitoring, deployment support, and release management.
Hands-on experience with monitoring tools, ServiceNow, Jira, Git, Jenkins, and CI/CD processes.
Proven ability to work with cross-functional teams to resolve critical production incidents, ensure application availability, meet SLA requirements, and provide business continuity support in 24x7 environments.
Good understanding of ITIL processes, change management, problem management, and production support best practices.
Nice to have skills
Closely working with client
Good communication
Detailed Job Description
Looking for a Java Application Support Engineer in supporting enterprise Java applications, incident management, troubleshooting, and ensuring high availability of production systems.
Minimum years of experience: 5Yrs
Job type: Contract Division: eTeam Inc (US) Category: eTeam United States Reference: 26-63938
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