Source description
About the role
Roles and Responsibilities
• Lead offshore support team to provide application support (e.g. defect fixing, application monitoring and operations) and minor enhancement
• Communicate with client for incident management, service request and enhancement request
• Participate in the complete software development life cycle using Agile methodologies.
• Lead requirement activities, analyse and document business requirements, processes, and workflows.
• Work with the client and the development team to ensure that the application meets the needs of the business.
• Conduct system testing and troubleshoot any issues prior to production deployment.
• Identify areas for improvement and make recommendations.
• Lead change management for both client and development team (both Onshore and offshore team), ensuring operational and business benefits are realised.
• Execute testing and facilitating communication across different teams.
• Develop and maintain project documentation.
Requirements
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• Bachelor's degree in Computer Science or related field
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• Minimum of 5 years' relevant experience in system support and development.
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• Solid experience in Java and SQL.
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• Knowledge in Linux & database (MySQL and Oracle).
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• Experience with Agile software development using JIRA.
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• Proven experience in leading a team.
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• Ability to work effectively with an offshore team
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• Fluent in Cantonese and English
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Job type: Contract Division: eTeam Workforce Limited- HK Reference: 24-04981
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