Source description
About the role
Job: Deskside Support Technician
Duration: 6+ Months
Job Description:
Education (Minimum Requirement)
5–7 years of relevant IT support experience
CompTIA A+ and ClientP/ClientSE certifications are desirable
OEM certifications preferred
ITIL knowledge is advantageous
Top 4 Must-Have Skills (validated with HM)
5–7 years of IT support experience
Strong skills in hardware/software troubleshooting with OEMs
Experience with Zebra printers/scanners, Nexthink, and remote tools (LogMeIn)
Knowledge of SCCM, Citrix, and workspace management platforms
Certifications like CompTIA A+, ClientP/ClientSE, or OEM certs are a plus, not mandatory
Professional communication, punctuality, and customer-focused mindset
Interview Process (Phone / In-person / Virtual)
Level 1 - Telephonic
Level 2 - Virtual
Job type: Contract Division: eTeam Inc (US) Category: eTeam United States Reference: 26-64172 Duration: 6 Months
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