Linux Admin

Experience and Expert in Linux Administration (RHEL, OEL, Suse, CentOS )

• Experience and Expert in KVM

• Experience and Expert in LVM

• First point of escalation for all technical and process issues during transition.

• Provide technical subject matter expertise wherever required

• Ensure proper communication and quick resolution as a crisis manager.

• Timely escalation to management

• Plan and schedule Changes coordinating with different stakeholders.

• Perform Service Requests based on Standard Operating Procedures

• Service incidents and queries within the agreed service levels

• Perform RCA for Major Incidents related to his / her tower

• Follow quality / security process defined for the engagement

• Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents

• Hardware troubleshooting & Vendor coordination

• Work on the service improvement programs.

• Effort estimation/reviews on need basis for new projects.

• Training of new team members.

• Work with project teams for activities such as new server build, OS upgrades, migrations etc

• Automation of tasks using Shell / Perl scripting Job type: Contract Division: eTeam Workforce Limited Reference: 22-03000