Linux L3

Responsibilities :-

• Adhering to SLAs

• ITIL Processes awareness and adhering to

• Mentoring / Training Team Members

• Handling tickets / requests

• Perform root cause analysis

• Troubleshooting technical issues

• Defining processes and ensuring that the processes are adhered to

• Oversees and is responsible for successful completion of Installation, configuration and migration

• Ensure maximum uptime according to the SLA

• Understanding of Multi-geo support environment

• Responsible for building / maintaining a test environment

• Responsible for strategizing a backup plan and test plan for failure scenario

• Improves and maintains customer and employee satisfaction

• Suggests new technologies and design changes

• Monitoring and maintaining SLA requirements by the team members

• Planning Backup/Restoration Strategy for 24x7 operation support

• Suggesting patches/upgrades to maintain security level

• Testing / Auditing/processes as required from time to time

• Identify Skill gaps and plan for training / knowledge updating

• Assist / Plan / Procedure in Data centre consolidation efforts

• Perform H/W & performance tuning and maintenance

• Day-to-Day reporting analysis tasks

• Vendor co-ordination & followup

• Technical Requirements

• Installing, configuring and maintaining Linux Servers / Virtualization

• Installation and configuration of HA environment using Linux cluster or Veritas Cluster.

• Configuration and administration of LVM and Veritas logical volume manager.

• Installing and Maintaining kickstart environment

• Patch and Package administration

• Printer Administration

• Writing shell scripts to acomplish day to day system administration task

• Configuring and supporting domains

• Troubleshooting Hardware and Operating system related issue

• Administer and configure various FS like JFS,ext2, ext3, OCFS & Pseudo FS

• Capacity planning and fine tune system for optimal performance

• Knowledge on Apache virtual hosting, SSL website config

• Understanding of SAN and NAS storage.

• Administration of NIS or LDAP environment

• Configuring Unix Security baseline

• Performance Management & fine tuning

• Experience in System Fault Tolerance Design, Business continuity and Disaster recovery planning

• Soft Skills

• Excellent communication and conversation skills (Verbal and Written)

• Good documentation skills

• Good working knowledge of MS OFFICE (Including MS Project and Visio)

• Should have a great customer handling skills

• Able to handle unforeseen situations

• High level of acceptance

• Can drive Client’s value and its methodology

• Other Skills / Experience

• Worked on Production systems

• Datacenter understanding

• Experience with Server Migration, Installation, Upgrades and Patching

• Experience on following will be added advantage

• Samba

• DNS

• NIS+

• Sendmail / Exim / Postfix / Qmail

• LDAP

• Monitoring Tools (like BMC Patrol, Client openview, IBM Tivoli)

• Years of Experience

• Total : 7+ Years of experience

• Relavant : Minimum of 5 yrs in Linux Administration / Support

• Certification requirements

• Relevant Certifications

• Education requirements

• Bachelors / Masters / Equivalent

• Job type: Contract Division: Darwin Rhodes Reference: 21-07034