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About the role
Collaborate with business stakeholders to understand their requirements, goals, and
challenges related to Microsoft 365 solutions.
Conduct thorough analysis of business processes, workflows, and systems, identifying
opportunities for improvement and optimization using Microsoft 365 technologies.
Gather and document functional and technical requirements, ensuring they are aligned
with business objectives and Microsoft 365 capabilities.
Translate business requirements into technical specifications, including system
architecture, data models, workflows, and integration points.
Collaborate with cross-functional teams, including solution architects, developers, and
project managers, to ensure effective implementation of Microsoft 365 solutions.
Assist with the configuration and customization of Microsoft 365 applications, such as
Purview, Intune, Exchange Online, SharePoint Online, Teams and Power BI, to meet
business requirements.
Conduct user acceptance testing (UAT) and quality assurance (QA) to ensure Microsoft
365 solutions meet the defined requirements and business needs.
Provide training and support to end-users, helping them adopt and effectively utilize
Microsoft 365 applications and features.
Stay up-to-date with the latest Microsoft 365 technologies, features, and updates, and
provide recommendations for leveraging new capabilities to drive business value.
Monitor and analyze the performance of Microsoft 365 solutions, identifying areas for
improvement and implementing corrective actions as needed. Job type: Contract Division: eTeam Workforce Limited- HK Reference: 24-00381
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