MS Cluster Consultant (Storage& Backup)

Job Title : Storage and Backup Administrator/ MS Cluster

location: Mannheim Ludwigshafen Germany

Job type 6 Months Contract

Responsibilities :-

• Adhering to SLAs defined by the business/client

• Reporting to the Track Lead / Team Lead for technical and operational activities

• Helping team members in case of Technical/Operational Problems and Issues

• Handling tickets/ Incidents, working with with third party vendor for elevated support.

• Raising Change Requests for approvals and implementing the change accordingly

• Ensuring that the processes are adhered to while working on any problem incident/change request

• Improves and maintains customer and employee satisfaction by the way of quality in the day to day tasks

• Suggesting new technologies and design changes as and when applicable

• Applying patches/upgrades to maintain security level

• Technical Requirements

• Administration & provisioning knowledge on EMC Storage like VNX/VMAX.

• Theoretical knowledge on Migration & Replication technologies.

• Possess in-depth knowledge and experience using EMCVMAX, VNX SAN infrastructure.

• Good knowledge on multi path administration of UNIX, Linux (RHEL), Windows, Client OS.

• Good theoretical knowledge on storage virtualization.

• Hands on experience on FC SAN Switches, Manage fibre switches/directors from Cisco, Brocade and Mcdata (Zoning / VSANs / FCIP / ISL setup )

• Expert skills in reporting and Capacity Management.

• Able to handle and troubleshoot hardware issues on Storage Environment and co-ordinate with third party vendor.

• Posess' good working knowledge of storage analysis and ability to provide root cause analysis to the customer after consulting vendor and mentors.

• Working Experience on EMC Symmetrix / DMX / VMAX/VNX Storage Provisioning & Administration, Time Finder, EMC Power Path, EMC Solution Enabler, Brocade or CISCO SAN Switches & EMC Unified tools.

• Good knowledge on Best practices of day to day Storage administration

• Hands on experience on NetApp products FAS, V series NetApp, DFM, CIFS, NFS, iSCSI and Snapshot technologies.

• Theoretical knowledge on Snap mirror (multipath), Snap Vault, VolCopy, NDMP copy & NDMP iData agent, Snap Drive, OSSV configuration

• Working knowledge on Data ONTAP 8.1 7-Mode and its New Features, Data ONTAP 7-Mode Fundamentals, Cluster-Mode for 7.

• Good knowledge on Data ONTAP Cluster-Mode and Hardware Knowledge of the NetApp.

• Hands on experience on troubleshooting the NetApp hardware products, NetApp on command, ONTAP OS upgrades, expertise on Q tree creation, Quota Management (Re sizing, Report)

• Creating & Administration of CIFS and NFS shares, LUN, iGroup, managing Volumes, Snapshot, DFM (Qtree , Vol, Aggr Alerts).

• Configure and Administration of De-duplication and NDMP support, Snapshot schedule.

• Theoretical knowledge on Snap vault, Disk Scrub Schedule, snap mirror, Disks replacement, space & availability management.

• Trouble shooting share permission issue from Filer End and co-ordinate with platform teams.

• Co-ordinate with vendor and senior team for Performance management.

• Should have good knowledge in Documentation on NetApp Procedure. Self motivated to update on latest technology trends

• Basic knowledge about the Vendor Best practices for NetApp Administration.

• Soft Skills

• Excellent communication and conversation skills (Verbal & Written)

• Good documentation skills

• Good working knowledge in MS OFFICE

• Should have a good customer handling skills

• Able to handle unforeseen situations

• High level of acceptance

• Can drive Client's value and its methodology

• Other Skills / Experience

• Should be worked on Production systems

• Datacenter understanding

• Working Knowledge on Remedy or any other ticketing tools

• Should be familiar with ITIL processes

• Knowledge on other Storage skill set will be an Added advantages.

• Years of Experience

• Total : 3-6 Years of relevant IT experience

• Relavant : Minimum 3 yrs in EMC Storage and NetApp NAS Administration / Support

• Certification requirements

• Good to have "EMC Storage certified Professional” certificate.

• Good to have ITIL foundation certified certification.

• Job type: Contract Experience level: 5 Years Division: eTeam Workforce Limited Reference: 19-00957