Padmi

.NET Developers

Sydney · MelbournePosted 56 months ago
Software engineeringUnspecified
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About the role

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Overview : Provide project development and support to core business support systems to ensure the successful delivery of projects. Analyse, investigate, build and test to resolve business requirements and processes.

Responsibilities

  • Manage and resolve tasks submitted through the business support ticketing system

  • Undertake root cause analysis of issues and either manage the fix or the escalation

  • Work as part of the development operations team, sharing knowledge and skills with colleagues

  • Effective communication to the rest of the team

  • Perform daily, weekly and monthly checks to ensure systems and processes are running as expected

  • Key aspects of the role

  • Code and develop CRM/Billing applications. Ensure that these applications continue to provide the company's business critical processes in line with the business requirements.

  • Resolve complex application queries and problems, demonstrating high standards of service and application specific knowledge to meet business needs to agreed performance levels.

  • Analyse business requirements, application functionality and processes. Consult with subject matter experts in the provision of solutions in line with business requirements and agreed targets.

  • Key aspects of the role

  • Code and develop CRM/Billing applications. Ensure that these applications continue to provide the company's business critical processes in line with the business requirements.

  • Resolve complex application queries and problems, demonstrating high standards of service and application specific knowledge to meet business needs to agreed performance levels.

  • Analyse business requirements, application functionality and processes. Consult with subject matter experts in the provision of solutions in line with business requirements and agreed targets.

  • Knowledge & Experience Required

  • Minimum 1 year's commercial experience within IT ideally in a Telco environment with an understanding of CRM/Billing systems

  • Good analytical and problem-solving skills are essential

  • Must possess a good understanding of Oracle, TFS, JIRA, Unit Testing, NET, C# and VB with the ability to read and understand complex code

  • Professional Skills

  • Preferably tertiary qualification in a related discipline.

  • Job type: Contract Experience level: 6 Years Division: eTeam Australia Reference: 22-00149

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