Source description
About the role
Role: Network L1/L2
JD: below
No of Positions: 1
Location: Latina, Italy
Rates: €250-€300/day
Type of employment: TP- 6 months contract
We need candidates who have shorter notice period or can start early
Please only look for Italian speakers
Please go through below before sharing any CVs:
Please do NOT submit more than 4 CVs on mail & ITAP
Please make sure CVs are uploaded on ITAP if you have the access, if not, then please confirm to us and we`ll reopen the ITAP
Do mention the name of the candidate & role in subject line
If you are submitting multiple CVs in the mail, then please mention the first name of the candidate in the subject line & role name as well
Roles & Responsibilities:-
Work with different types of Ethernet and fiber Cables . Follow cabling standards (TIA-568 standard) & fiber testing equipment
Under break fix activities repair\replace faulty equipment and software to the applicable OEM recommendation, peripheral cabling (E. g patch cables used to connect wall blocks, line interface units, etc.)
Tasks to be performed by dedicated FSO
o Add/remove CSU/DSU
o Add/remove out of band access devices/modems
o Add a router, switch, firewall or its modules and cards (chassis-based or non-chassis based)
o Rogue device identification (tracing the cable from the switch to the end location)
o Wiping configs
Perform Site surveys (including wireless LAN site surveys) to capture all in-scope equipment and related peripheral Equipment located at a Site, and to ensure all Site documentation is accurate and up-to-date and conducted in accordance with client and OEM standards.
Use MS Visio to create applicable documentation and security and network related knowledge to perform these tasks (e.g., network diagrams, CMDB data, compliance documentation, DNS records, Change records)
Provide support to network & security devices, un-racking, packing, installing and shipping equipment to multiple locations.
Work on switches types like Access Switch, Core Switch, Server Farm Switch, Distribution Switch
Perform RMA process
o Replacing network hardware,
o Label patch cords,
o Un-rack defective hardware,
o Install RMA hardware into the Rack,
o Repatch copper and Fiber cables
o Upgrade the hardware with JJTS standard code / IOS
o Complete UAT testing
o Ship back the old hardware
o Replace or install new network hardware
o Need to work with tools they will need to use to perform FSO work
o Screwdriver,
o Laptop,
o Hotspot,
o Console Cable,
o SecureCRT or PUTTY software,
o Working knowledge of WebEx / Skype / Teams and AWS
Perform troubleshooting on WAN/LAN/WLAN network/Contact Center network devices
Perform wireless LAN survey for break-fix with proper equipment & training
Local contact point for escalated / aged / outstanding incidents & iTASK
Local point of contact to follow up with NOC and local vendors (e.g. Telco, cabling etc)
Coordinate and manage communication with SDL, and Client Network Team (e.g. incident update)
Follow up and support on operation team open RITMs
Support other initiatives like TLM, Capacity, Release, Problem management
Run reports from Network Tools (e.g. LogicMonitor, Netscout, Tornado, Prime etc) for Network CI as required
Perform CSR / MACD / Project work as FSO
Support Client Network team whenever & wherever required like troubleshooting, knowledge sharing, badging, site visits, assisting at site/remotely, mentoring resources, training and others
Network equipment inventory and spares management (e.g. supporting / coordinate Physical inventory count)
Possess own vehicle & tools to cover sites within 40-50 mile radius as a part of scope of work
To be available all time for the on-call activities as per business requirement
Job type: Contract Reference: 21-06614
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