Network L3L2

Responsibilities

• Adhering to SLAs

• Mentoring / Training Team Members

• Handling tickets / requests

• Perform root cause analysis

• Troubleshooting and drive technical issues with other teams/domains (Server, VMWare, Storage etc.)

• Defining processes and ensuring that the processes are adhered to

• Oversees and is responsible for successful completion of Installation, configuration and migration

• Ensure maximum uptime according to the SLA

• Understanding of Multi-geo support environment

• Responsible for building / maintaining a test environment

• Improves and maintains customer and employee satisfaction

• Suggests new technologies and design changes

• Monitoring and maintaining SLA requirements by the team members

• Testing / Auditing/processes as required from time to time

• Identify Skill gaps and plan for training / knowledge updating

• Manage Campus Network and EMEA WAN infra

• Technical Requirements:

• Excellent hands-on experience on the following products :

• Cisco L3 & L2 Switches

• Cisco Nexus 9K/7K/5K/2K Series of switches

• Cisco IOS Software and NX OS Software

• Knowledge of SD WAN would be advantageous

• Wireless LAN technologies – Cisco and Aruba or Extreme.

• WAN Acceleration/optimization Riverbed

• Knowledge or Hands on experience with CISCO Prime would be advantageous

• VMWare NSX

• Network Management tools – Solarwinds, HPNNMi or Splunk

• Application Load balancers F5 Big IP LTM/GTM or Citrix netscaler

• Experience with BGP, SDWAN and Security Technology

• Soft Skills:

• Excellent communication and conversation skills (Verbal and Written)

• Good documentation skills

• Basic understanding of Project Management

• Should have an excellent customer handling skills

• Able to handle high pressure situations

• High level of acceptance / Act as trusted advisor

• Can drive Client’s value and its methodology

• Excellent German and English language skills

• Experience/Ability working in global organizations

• Experience on SDN AWS or AZURE will be an added advantage

• Job type: Contract Division: eTeam Workforce Limited Reference: 22-01771