Network L4

Network L4 Overall Summary of the Role

The L4 technical lead for Networks will provide customer service excellence by possessing a demonstratable technical knowledge of the Network and Network Security environment to support project and run activities. This position will take ownership in guiding and managing the solutions used to connect, engage and extend the working capabilities of R&Co employees.

This role will work closely with R&Co tower leads and the wider Client company to propose solutions to challenges. This could be achieved by evaluating the current technology suite and provide options for improvement or enhancement by working within the current toolset and looking to improve collaboration, automation productivity tools.

They will propose solutions and enhancements aligned to their environment and act as the technical SME on projects including designing and documenting HLDs (High Level Design) and LLDs (Low Level Design). They will also work with the customer to develop their technology roadmaps, and propose continuous improvement opportunities and identify, log and manage the resolution of technical risk items within the technical tower.

1Technical Requirements

Network Data – Technologies & Knowledge

Excellent hands-on experience on the following technologies:

Routing protocols –OSPF, BGP

LAN Switching – IRF, Switch virtualization, Client Flexconnect networking, MC-LAG, VXLAN, Overlay networks, VLAN, VTP, STP, EtherChannel, CoS, QoS and other upcoming switching technologies

WLAN – Cisco Enterprise & Aruba wireless, Wireless design, site surveys, fine-tuning WLAN environment, troubleshoot; knowledge of different wireless technologies – Mobility Master, Secure tunnel mode, dot1x etc.

TCP/IP protocol suite, Quality of Service

DDI – Infoblox & other DDI platforms DNS, DHCP and IPAM. Shall have thorough understanding of DNS setup (internal and external), operations and troubleshooting. Design the IP address schema and configure and manage DHCP services.

Application protocols - HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.

Network Security – Clearpass, 802.1x port based security including Cisco NAC

Local Traffic Manager and Global Traffic Manager (LTM, GTM) & ASM

Network Management – Cisco network management plaforms & Solarwinds

Routing protocols –OSPF, BGP (iBGP & eBGP), EIGRP, RIP,

Cisco Data Centre Networking Expert specifically working on Cisco Nexus 9k in a multi layered architecture supporting VWMare NSX-T, Fortinet physical and virtual platforms.

Velocloud SDWAN knowledge and experience desirable although SDWAN experience on one of the major vendor platforms is essential

Network Data – Products

Excellent hands-on experience on the following products

Cisco Nexus 9000, Cisco Catalyst 9000, Cisco Client, Cisco Wireless including 9100 series, Cisco DNAC, Cisco APIC & SDN and Cisco Data Centre Network Manager

Cisco AppDynamics and Cisco ThousandEyes

F5 LTM, GTM and ASM

HPE 5500 preferred but not essential

Infoblox Grid Architecture

Fortinet Firewalls

Velocloud SDWAN / other SDWAN

Skyhigh (McAfee) / Zscaler / other proxy including cloud

2Non-technical Requirements

2.1Role Requirements & Expectations

Act as technical advisor to all key stakeholders operating as a leader in the field.

Consulting experience with customer/delivery to understand problem and recommend solutions.

Be the project Technical SME and engage with the Client and customer Operations and Project teams

Executing quick technical feasibility studies

Build strong relationships with the Customer, Project Teams and Client teams

Understand the customers current and future environment and be able to identify aligned robust solutions.

Clearly articulate and document the requirements, how the proposed solution meets the requirements, the operational impacts and considerations, and, the implementation and on-going financial impacts

Help build the technical roadmap and identify dependencies across other technologies and roadmaps.

Able to leverage current and future technologies supporting the business roadmap.

Accountable and responsible for designing and documenting the High Level Design and Low Level Designs for current environment and new initiatives.

Identify opportunities and create a catalogue/book of work for continuous improvement and efficiencies to:

Provide greater business resilience

Mitigate risk to the business.

Reduce business costs and drive efficiencies.

Enhance and improve operations

Propose solutions based on industry standards and customers roadmap

2.2Communication

Primary language is English, excellent spoken and written skills

Ability to understand and ensure understanding of technical and non-technical requirements via email and other remote communication tools.

Comfortable with leading troubleshooting discussions, able to take a lead and drive successful outcomes.

Proven experience of positive, challenging interactions with global Senior Management debating and challenging designs, solutions and roadmaps

Excellent written and oral communication skills, with strong interpersonal skills at all levels and able to communicate at a technical and non-technical level.

Strong presentation skills (written and verbal).

Strong attention to detail and quality management.

Experience in collaborating within Client and other suppliers forming part of a matrix team.

Proven ability in working across multi-disciplinary and multi-cultural, diverse environments.

2.3Design Capability requirements

Ability to design Data Centre and Corporate office Data and Voice Network infrastructures

Ability to design WAN & SDWAN solutions

Ability to design and implement Infrastructure network tools to monitor, manage and maintain a Global network

Strong communication skills both verbal and written

Able to oversee implementation, working to schedules and project plans and manage budgets

Manage data and information

Understand and ideally have experience in network security with strong capabilities in setting standards

Coaching / mentoring team members

Demonstrate hands on abilities across all platforms with strong problem determination capabilities

Researching and staying current with all network, security and cloud technologies

2.4Operating Standards

Concise, on topic and direct at all times.

Operates with transparency, honesty and openness.

Ensures delivery of commitments to all stakeholders at all times.

MS Project – Desirable

MS Office (Powerpoint, Word, Excel and Outlook) – Required.

MS Teams and other collaboration tools.

2.5Qualifications

Cisco Expert (CCIE Enterprise Infrastructure / Data Centre / Service Provider) Preferred

Certified Network Professional (CCNP) acceptable

ITIL formal qualification (Master)

VMWare Certified Professional (VCP) not essential

Microsoft, Fortinet, Infoblox qualifications are desirable

Job type: Permanent Division: eTeam Workforce Limited - Netherland Reference: 23-01881