Network Subject Matter Expert

Purpose of the position

Responsible for implementation and maintaining network infrastructure as it pertains to "Global Design Standards”

Follow security strategies and roadmaps based on the global standard

Support CTO (Chief Technical Officer) office to develop infrastructure strategic plan

Manage an offshore network support team and internal network team

Key roles and responsibilities

Organize meetings and workshops with multiple stakeholders from Markets IT, vendors, Enterprise Architecture, Integration teams

Assist workshops by preparing and reviewing workshops material

Follow action plan, support, and track completion of tasks with concerned stakeholders

Assist stakeholders to define user cases and journeys

Closely work with teams, gathering requirements, proceeding with gap and impact analysis, comparing available solutions

Coordinating with multiple teams (Global, Regional, Local) for roll-out

Elaborate with concerned Business System Managers the functional and technical requirements documents

Proceed with scoping, workload estimation with related teams, project planning, coordination and execution follow up, risk management, project communication, Change Management

Assist in the elaboration of project deliverables: Meeting minutes. Project plan. Business process and applications capabilities mapping, Architecture diagrams, design documents and test plans, Project/steering committee organization. Other project deliverables collection, elaboration, and review

Translate project requirement into standard technical solutions in different network environment

Proactively seek opportunities to improve efficiency by automating repetitive and manual tasks

Contribute to design, build and run of on-premises and cloud networking to ensure proposed solutions meet requirements and standards

Plan, implement and support BAU tasks

Provide level 3 network support

Qualifications and experience

• Bachelor's degree in Computer Science/Engineering

• A minimum of 8 years of experience with IT network project and implementation

• Working experience in retail industry and NMC is preferred

• Certifications in CISSP, CISSP, CCNP and ITIL are strong advantages

• Certifications in Cloud Platform and Infrastructure is a plus

• Solid experience on different server operating systems, virtualized environment

• Solid experience to manage large-scale IT infrastructure project, cloud computing platform and data center management

• Solid experience on IP networking

• Good spoken and written English & Chinese (Cantonese and Mandarin)

• Strong interpersonal and communication skills.

• Proactive approach.

• Good organizational skills and the ability to meet frequent deadlines.

• Ability to work with people at all levels.

• Strong analytical and planning skills

• Strong change management skills

• Work independent and innovative with good technical, analytical and problem solving

• Job type: Contract Experience level: 8 Years Division: eTeam Workforce Limited- HK Reference: 22-01102