Network support

We are looking for an IT support technician to join our team in Italy (Cornaredo – Milan Area)

You will work in a very dynamic environment as a member of a team of several engineers who will accompany you in your growth.

You will provide level 2/3 desk-side IT support for different devices (Desktops, Laptops, Tablets and Smartphones) and L1 network support, remotely guided by a central team.

Required desk-side support skills:

• Knowledge of Windows 7 - Windows 8.1 and Windows 10.

• Knowledge of Linux (basic only on Ubuntu).

• Knowledge of Mac OS (basic only).

• Knowledge of Android / iOS.

• Knowledge of Office365 (office suite).

• Knowledge of OneDrive.

• Mobility - Flexibility.

• Basic ActiveDirectory management

• Collaboration and communication skills

Required network support skills

• Knowledge on networking Technologies.

• Ability to identify the differences between networking device (switches / Routers etc.)

• Knowledge of telephony technologies like Cisco Jabber and Cisco physical phones

• Knowledge of monitoring tools (Zabbix Monitoring).

Additional skills (would be a plus):

• SEP Antivirus.

• ServiceNow (ticketing tool).

• MECM/SCCM

• Knowledge of Client products (laptop, desktop and printer)

• Server support (driven by Central Team for few activities)

• Networking skills (IP addressing and server knowledge)

Language skills:

• Technical English (written and spoken)

• Fluent Italian

Experience and qualifications:

• Client +2 (BTS in computer science).

• At least 2 years experience in an IT department (user/network support).

• Class B Driver license

Job type: Full Time/Contract Division: eTeam Workforce Limited Reference: 22-03051