Pagerduty Admin

Job Title: DevOpps Engineer- ERD (Enterprise Resiliency Dashboard) Location: Hyderabad CTH Interview Process: 2 rounds We are seeking a highly skilled and motivated DevOps Engineer to join our Enterprise Resiliency Dashboard (ERD) and PagerDuty team. This role is critical to ensuring the platforms operational resilience, high availability, and continuous improvement. You will work closely with cross-functional teams to support infrastructure automation, observability, and compliance for a mission-critical enterprise platform. Key Responsibilities • Administration and configuration of PagerDuty including API based integration with other tools including Service Now, Grafana, Zoom etc. • Design, implement, and maintain observability tools for logging, alerting, and monitoring including Grafana • Automate infrastructure provisioning and configuration using Terraform and Ansible. • Build and manage CI/CD pipelines using Jenkins and GitLab • Ensure platform reliability and performance through proactive monitoring and incident response. • Support compliance remediation and secure cloud configurations. • Participate in a global 24/7 support model, including on-call rotations. • Develop self-healing workflows and automate known issue remediation. Required Skills & Experience • 8+ years in DevOps, cloud infrastructure, or systems engineering. • Experience with Incident management and notification • Experience with observability and performance monitoring tools. • Strong experience with Tomcat and Java Spring boot. • Proficiency in Terraform, Ansible, Jenkins, GitLab CI. • Expert-level query writing using PromQL (Prometheus), LogQL (Loki), SQL (PostgreSQL). • Solid Linux administration and scripting skills (e.g., Python). • Experience with Java and Angular • Familiarity with disaster recovery and compliance frameworks. • Advanced-level Certifications in PagerDuty , AWS cloud are plus. Qualifications • Bachelor’s degree in Computer Science, Engineering, or related field. • Proven track record managing production-grade systems and automation pipelines. Work Model • Shift 1: 9:30 PM – 5:30 AM ET (Hyderabad) • Shift 2: 5:30 AM – 1:30 PM ET (Hyderabad)