Performance Test Manager

Job profile – Systems Operator Testing Services (SOTS) Performance Test Manager

Reporting to

SOTS Technical Test Manager

Key internal relationships

· SO Testing Services (SOTS) Test Capability Lead

· SOTS Test Engagement Managers & Test Leads

· NG SO Programme & Project managers

· NG Operations where appropriate to support Operational acceptance testing

Key external relationships

· Application / Service Suppliers

Role summary

Responsible for providing performance testing leadership to NG SO projects. The Senior Performance Tester is expected to have in depth knowledge of a range of technological areas, including performance testing processes, methodologies and standards. Also responsible for reviewing architecture, non-functional requirements, preparing estimates and defining non-functional test plans and strategies. The role will also provide performance testing consultancy and guidance.

The Role

Principal Responsibilities

· Support of the NG SO project teams, specifically supporting performance testing

· Knowledge of multiple Industry standard and performance testing tools

· Analyse the application/hardware under test, the performance testing requirements and the project acceptance criteria

· Design test scenario(s) and produce project test plans

· Undertake the initial installation and configuration of the performance testing tool and monitors

· Provide expertise in the use of the chosen tool on a variety of platforms and in different technical environments

· Build and test performance scenario(s)

· Execute performance tests, collate results provided by the selected performance test tool and produce analysis reports that may include performance improvement recommendations

· Contribute to performance bottleneck identification and resolution

· Responsible for adhering to all internal policy and procedures in relation to security and quality best practice

· Good communication skills

· Self-motivated, able to work independently and perform multiple tasks under minimal supervision

The individual

Essential skills include

· 8+ Years' experience in Performance Testing

· In-depth knowledge of Client Load Runner

· Track record experience in load, stress, soak testing

· Above average C programming skills

· Have a deep understanding of the performance test project life cycle and deliverables

· Have a strong understanding of performance test principles

· Able to demonstrate good communication skills to ensure team, management and customers are informed and up to date

· Able to provide non-functional performance tuning opportunities and recommendations

· Able to provide performance test tool on-boarding and training where appropriate

· Excellent communication skills

· Constantly challenge self and inspire others to meet ambitious goals and deliver exceptional performance

· Be passionate about SO Testing Services (SOTS) and take responsibility for delivering a highly credible capability within NGSO

· Be as consumed with the success and development of the people you influence as you are with your own

· Focus people's energy on excellent execution

· Respect and promote the standards that are SOTS licence to do business and find intelligent ways to apply them

· Ownership, initiative and positive approach ('can-do' attitude)

· Desire to 'champion' SOTS Services and work disciplines

· Enthusiast; determined to develop teams under the SOTS banner

· Willing to be open, frank and honest with feedback

· Accepts change and manages the effects well

· Likes to develop individuals and to transfer knowledge widely

· Calm and decisive under pressure

Desirable skills include

· Knowledge of IBM Rational Performance Tester

· Knowledge of Client LoadRunner

· Perl scripting

· ISTQB Foundation certified

Behaviours

Passion for Customers

· Provides ideas and suggestions to improve and meet customer needs

· Considers broader customer needs over time

· Develops long term customer relations to achieve a win-win

· Allocates resources that ensure responsiveness to customer requirements

· Influences other in order to improve longer term customer service

Making it Happen

· Takes ownership for driving results through others

· Understands deviation from the plan and takes corrective action

· Challenges others' thinking in a supportive way

· Shares knowledge and experience with others

· Is professional and applies concepts and frameworks to increase effectiveness

Change and Innovation

· Deals with complexity and articulates the need for change

· Recommends and implements new ways of doing things

· Maintains personal and team effectiveness in times of change, inspires positive action

· Helps others adapt and cope with change

· Translates concepts into reality Job type: Permanent Division: eTeam Workforce Limited Reference: 19-01269