Source description
About the role
Responsible for process improvements to support target operating model and new ways of working under DOVE
Engage with the relevant stakeholders to understand current processes in granularity and any associated pain points
Conduct process and value stream mapping (if required) to identify additional process dependencies and opportunities for improvement
Perform time/motion studies for critical and high value processes in order to identify and integrate them in the visualisation dashboard
Collect relevant data and perform analysis to prove hypothesis for process changes and improvements
Drive standardization of tasks and processes to eliminate redundancies and manual work
Engage with business to share recommendations and collect feedback on process design which should lead to higher product adoption and program success
Job type: Contract Division: eTeam Malaysia Reference: 20-00066
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