SITE RELIABILITY ENGINEER

Role: SITE RELIABILITY ENGINEER

Duration: 12 months

Location: Toronto, Hybrid: 2 days in office a week

Deep application and system-level knowledge across complex end-to-end environments, including tightly integrated on prem and cloud native services, supporting large-scale, multitier transaction flows

Prior hands-on experience with APM and observability platforms, including Dynatrace or comparable enterprise observability tools, with the ability to instrument, analyze, and troubleshoot complex distributed applications

Proven deep troubleshooting experience resolving issues across multilayer, end to end (E2E) environments, spanning application, infrastructure, network, and platform layers across on prem and cloud services

The person is to drive and execute the SREWCCS Roadmap for BMO

Hand-on role from day 1

Observability experience expectations please see description for Observability SME below

Deep knowledge and experience in implementing SRE practices and guiding complex SRE implementations across the industry

Would provide

o Assessments of current capability help identify gaps and contribute to the SRE WCCS roadmap

o Able to navigate multi-team SRE IT Ops to drive results

o Creative workaround and solutions

SRE Observability SME

Hands-on role from day 1

Day 1 Dynatrace expertise i.e.

o DQL

o Gen3 dashboards

o Traces on Grail

o Active-Gate Plugins

o SRG Workflow development

o Biz Events

Prior hands-on experience with APM and observability platforms, including Dynatrace or comparable enterprise observability tools, with the ability to instrument, analyze, and troubleshoot complex distributed applications

Deep troubleshooting expertise leveraging observability signals (metrics, events, logs, and traces) to identify root causes and resolve failures across multilayer E2E environments

Deep background on Observability fundamentals - MELT

Expert level Dashboard (related UIUX design)

Experienced in troubleshooting performance non-functional issues

Familiar with SRE concepts as outlined in Google SRE book workbook etc.

Expertise in AWS Observability, CW, Application Signals, Metrics, logs traces, Lambda, API-GW

Able to come up with creative ways to monitor observe systems like IBM Data power where sufficient observability isnt present

Development with Python, AWS Lambda, ECS, Azure Functions

Understands fundamentals of how AI based systems built and monitored

Background or knowledge of OTEL

Experienced in Financial Services are or equivalent i.e. very complex end-to-end transaction e.g. 50 systems working together to fulfil one customer request

Platform Engineering experience

Shipping platform capabilities (e.g., self-service onboarding pipeline, policy-as-code, golden signals-as-code, standardized instrumentation libraries).

Depth of knowledge for the role

Programming depth requires strong programming in Python and Node.js and building backend integrations components.

Looking for

Practically observability experience with multi-system integration In-depth Observability

Job type: Contract Division: eTeam - Canada Category: eTeam Canada Reference: 26-45738