Site Reliability Engineer

Role: Site Reliability Engineer

Location – Anywhere in Czech Republic (Remote in Czech Republic)

Primary Responsibilities

• Responsible for Handling Major incidents - CIRS (Critical Issue Response System).

• Sending frequent updates on CES based CIRS until issue is stabilized.

• Application deep dive troubleshooting.

• Identifying & creating CIRS preventive action items.

• CIRS based requests (Client, feature toggles, Deployments).

• Follow up on major production incidents.

• Familiar with monitoring tools, such as Dynatrace, Kibana, etc.

• Driving & monitoring planned activities.

• Writing new monitoring & enhancing existing monitoring scope.

• Handling customer escalations.

• Deep dive into Application issues.

• Creating Splunk alerts based on CIRS learning.

• Troubleshooting & Coordinating customer escalations raised by Support & Engineering.

• Ad-hoc requests from CES teams.

Qualifications

• • 5+ years of Devops experience and Production Support experience.

• • 2+ years of automation experience.

• • 2+ years Cloud knowledge is preferrable.

• Devops experience and Production Support experience

• Automation CI/CD Job type: Contract Division: eTeam Workforce Limited - Netherland Reference: 23-03429