Source description
About the role
Roles and Responsibilities
Lead applications support and maintenance from incident support to change management
Lead a team composing of onshore and off shore resources
Execute application support activities including application monitoring, SSL certification renewal, operation management, data patching
Provide guidance to the team to application support activities
Work very closely with the client to ensure incident resolution SLA are satisfied
Provide incident status report to client business stake holders
Join major incident meeting for critical issue of application
Maintain communication with client side stakeholders for incidents resolution and change management
Work under the direction of Project Manager
Requirements
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3-5 years of experience with solid profiles of development of APIs service and web frontend
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Possess experience in Web (Responsive UI, React, JavaScript, HTML, CSS) Development
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Possess experience in API (Node.js) Development
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Knowledge and experience with container services, such as Docker, Kubernetes, Red Hat Openshift Platform is preferred
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Experience in NoSQL database (MongoDB) operation is preferred
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Experience in log analytic tool (Kibana) is preferred
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Competent in tracking for incidents with multiple works teams
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Effective team management skills
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Strong communication skills
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Committed and self-motivated
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Experience of collaboration with offshore team is an advantage
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Domain knowledge in insurance industry is an advantage
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Job type: Contract Experience level: 3 Years Division: eTeam Workforce Limited- HK Reference: 22-00762
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