Test Manager

Responsibilities

• • Collaborate with project stakeholder and vendors to lead, develop and deliver Master Test Strategy & Plan.

• • Review System Integration Test (SIT), QA UAT & User Acceptance Test (UAT) approach and strategy for the respective application to develop end to end test strategy.

• • Lead and manage the following activities for all impacted systems:

• o Test cases preparation & execution

• o Test data preparation including Test User Mgmt (user creation, access mgmt.)

• o Data migration preparation & execution

• o Performance & Stress test preparation & execution

• o Dry Run test preparation & execution

• o Operation Readiness Testing preparation & execution

• o Non-functional Test preparation & execution

• o Product configurations Testing (Proof of Concept)

• o Prepare Product Application on Test Environment

• • Lead, coordinate, manage and monitor SIT, QA & UAT process:

• o Manage and govern end to end testing providing quality assurance

• o Manage, track & triage defects and issues until closure

• o Track and prioritize the daily testing execution progress and defect status.

• o Conduct daily checkpoint meeting to update testing status & progress

• o Prepare and publish reporting dashboard on overall test management tracking status and progress

• • Lead & manage testing environment readiness and configuration changes.

• • Schedule cross team meeting (if required) for complex defects/issues.

• • Understand the testing effort by analyzing the requirements of project.

• • Estimate and obtain management support for the time, resources and budget required to perform the testing.

• • Organize the testing kick-off meeting

• • Define the Strategy

• • Build a testing team of professionals with appropriate skills, attitudes and motivation.

• • Identify Training requirements and forward it to the Project Manager (Technical and Soft skills).

• • Develop the test plan for the tasks, dependencies and participants required to mitigate the risks to system quality and obtain stakeholder support for this plan.

• • Arrange the Hardware and software requirement for the Test Setup.

• • Assign task to all Testing Team members and ensure that all of them have sufficient work in the project.

• • Ensure content and structure of all Testing documents / artifacts is documented and maintained.

• • Document, implement, monitor, and enforce all processes for testing as per standards defined by the organization.

• • Check / Review the Test Cases documents.

• • Keep track of the new requirements / change in requirements of the Project.

• • Escalate the issues about project requirements (Software, Hardware, Resources) to Project Manager

• • Organize the status meetings and send the Status Report (Daily, Weekly etc.)

• • Attend the regular call and discuss the weekly status with the client.

• • Communication with the Vendor (If required).

• • Act as the single point of contact between Development and Testers.

• • Track and prepare the report of testing activities like test testing results, test case coverage, required resources, defects discovered and their status, performance baselines etc.

• • Review various reports prepared by Test engineers.

• • Ensure the timely delivery of different testing milestones.

• • Prepares / updates the metrics dashboard at the end of a phase or at the completion of project.

Qualifications

• • 5+ yrs. experience in a QA Lead, Test Lead or Test Manager capacity

• • Strong understanding of large IT Project Management, Integration and/or Business Application QA Testing.

• • Demonstrated experience leading Testing for Charging & Billing, CRM

• • Charging & Billing upgrade experience required.

• • Expert level experience with Client Quality Center/ALM, JIRA, Rally or other Test Management Tools

• • Telco experience is preferred

• • Must be a disciplined, self-starter and have the ability to execute on assignments independently.

• • Strong verbal and written communication skills

• • Attention to detail with superior written, verbal, and problem solving skills

• • Excellent organizational and time management skills

• • Strong capacity for operating in a flexible, dynamic environment where creative and strategic thinking is required.

• • Ability to work with demanding users in a high pressure environment

• • Ability to multi-task is essential Job type: Contract Division: eTeam Malaysia Reference: 21-00331