Source description
About the role
Responsibilities: • Troubleshooting skills and experience in handling resets and lotus Notes environment • Troubleshooting skills on desktop and shrink-wrapped applications (MS office, Adobe etc) • Troubleshooting skills on VPN connectivity, dial up , wireless routers • Troubleshooting experience using remote control tools Profile: • Previous experience with IT Customer Support • Fluent in both Swedish and English • Good interpersonal and communication skills • Customer service orientation and ability to work in a team • Excellent soft skills, communications skills (Voice & Email) to handle global customers • Computer literacy We provide many benefis! • Relocation assistance - accommodation, travel and other expenses covered • Medical Insurance • Life & Disability Insurance for employees and family members • Client Social Fund Scheme • Cafeteria System • Multisport card Job type: Contract Division: Darwin Rhodes Reference: 22-01656
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