VMware Horizon

Roles & Responsibilities

Responsibilities

1. Establish and maintain service levels, monitor vSphere, and Horizon View infrastructure, and manage vSphere alarms.

2. Troubleshoot and resolve vSphere and Horizon View issues related to VM availability, Horizon View connectivity, etc.

3. Maintaining VDI golden images, installing client applications.

4. Perform day-to-day VDI administration tasks including maintenance hotfixes, patches, upgrades, and security configurations.

5. Assess virtual machine and VDI risks and perform contingency planning.

• Required Experience:

• Ideal applicants should be used to dealing with escalated issues but may or may not have been focused solely on VDI support.

• The candidate should have a minimum of 10 years’ experience with a broad IT support background, covering servers, a bit of networking, and an understanding of desktop support. I'm particularly interested inexperience of the following:

• · Citrix or VMware Horizon

• · Windows 7 / 8 /10 / 11 desktop environments

• · ITIL including incident / problem management

• · Bespoke application suites (desirable)

• · Application packaging (desirable)

• Job type: Full Time/Contract Division: eTeam Workforce Limited Reference: 22-04413