Workday Talent Acquisition Contractor

Job Title: Workday Talent Acquisition Contractor Location: Remote role Duration: 3 months

The Workday Talent Acquisition Contractor will support recently implemented Workday Recruiting platform, with a primary focus on post go-live hypercare and stabilization activities. This role is critical to ensuring a seamless transition for end users and driving adoption by providing functional and technical support across the recruiting lifecycle. In this hands-on and collaborative role, you will partner closely with People Systems, Talent Acquisition, HR, and IT teams to deliver front-line support (FLS) to recruiters, hiring managers, employees, and external candidates. You will act as a subject matter expert for Workday Recruiting workflows, helping users navigate processes, troubleshoot issues, and ensure a high-quality user experience. The contractor will also play a key role in identifying, diagnosing, and resolving system and process issues, including logging defects, performing root cause analysis, and supporting ongoing system enhancements. In addition, you will contribute to system configuration and continuous improvement efforts, including updates to business processes, condition rules, calculated fields, and security/access. This role requires active participation in hypercare support, including managing support tickets and collaborating in bi-weekly sprint cycles to address backlog items and implement deferred business enhancements.

Key Responsibilities Provide front-line support (FLS) to recruiters, hiring managers, employees, and candidates on Workday Recruiting processes and system usage Guide users through recruiting workflows and steps, ensuring processes are executed accurately and efficiently Troubleshoot system and process issues, perform root cause analysis, and resolve or escalate as needed Log, track, and manage defects and support tickets during hypercare, ensuring timely resolution Support Workday configuration activities, including: Updating and revising business processes Creating and maintaining condition rules Developing calculated fields Investigating and resolving security and access issues Collaborate with People Systems, HR, and IT teams to test and validate system changes and enhancements Participate in bi-weekly sprint cycles to address backlog items and deliver continuous improvements Support ongoing rollout and adoption of recruiting processes, providing feedback on user experience and system performance Ensure data integrity and quality across recruiting processes This is a remote contractor position. Occasional in-person meetings at a . office may be required with advance notice. Qualifications 4 years of hands-on experience with Workday Recruiting Configuration Workday Recruiting certification Experience supporting HR or Talent Acquisition system implementations or post go-live support Strong troubleshooting, analytical, and problem-solving skills Excellent communication skills with the ability to support diverse user groups

Preferred Qualifications Bachelor’s degree or equivalent experience

Experience in hypercare or stabilization support environments Familiarity with Workday configuration (business processes, condition rules, calculated fields, security) Experience working in agile or sprint-based delivery models Ability to work independently and collaboratively in a fast-paced environment Pay rate: 32-35 USD per Hour Job type: Contract Division: eTeam Inc (US) Category: eTeam United States Reference: 26-57833