Source description
About the role
Job Summary We are looking for a Salesforce Billing professional with 4–6 years of experience to support and enhance end-to-end Quote-to-Cash (Q2C) implementations using Salesforce Billing , integrated with Salesforce CPQ and Order Management . The role requires strong hands-on configuration and development skills, along with the ability to work closely with business and finance teams to deliver reliable billing solutions. Key Responsibilities Salesforce Billing (Core Focus) Configure and support Salesforce Billing for subscription, one-time, and usage-based billing models Set up and maintain: Billing rules, billing schedules, and invoice generation Credit notes, adjustments, and billing exceptions
Support proration, multi-currency, and taxation scenarios Assist in billing runs, invoicing cycles, and reconciliation activities
CPQ & Order Management (Associated Experience) Work with Salesforce CPQ to ensure smooth Quote-to-Cash flow: Product and price configuration Discounts, bundles, and contract creation
Support Order Management processes: Order capture, activation, and lifecycle updates
Troubleshoot data and process issues across CPQ, Orders, and Billing
Development & Automation Build and enhance automation using Salesforce Flows Develop custom logic using Apex where standard configuration is insufficient Create and maintain Lightning Web Components (LWC) for billing-related UI enhancements Participate in performance tuning and optimization
Integrations & Data Handling Support integrations with: ERP systems (SAP, Oracle, NetSuite, Dynamics, etc.) Payment gateways and tax systems
Assist with API-based integrations (REST/SOAP) and middleware solutions Ensure data consistency between Salesforce and downstream finance systems
Reporting & Support Build and maintain billing and finance-related reports and dashboards Support month-end and quarter-end billing activities Provide Production support and root-cause analysis
Required Skills & Experience Mandatory 2–4 years of hands-on Salesforce Billing experience Strong understanding of Quote-to-Cash processes Experience working with Salesforce CPQ Salesforce configuration experience (objects, flows, validation rules) Working knowledge of Apex and Salesforce automation Experience with system integrations
Good-to-Have / Associated Experience Exposure to Salesforce Order Management Understanding of revenue recognition concepts (ASC 606 / IFRS 15 – exposure level) ERP or finance system integrations Experience with middleware tools (MuleSoft, Boomi) CI/CD tools (Copado, Gearset, Flosum)
Certifications (Preferred) Salesforce Certified Billing Specialist (or in progress) Salesforce CPQ Specialist Salesforce Platform Developer I
Soft Skills Ability to work independently on assigned modules Good communication skills with business and technical teams Strong problem-solving and troubleshooting mindset Comfortable working in Agile/Scrum environments
More at ETG Digital