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About the role
Job Title: Intern/Trainee Zoho Implementation & Support Location: Remote (WFH) Candidate must have his own laptop, internet connection and quite working place About the Role: We are looking for enthusiastic IT freshers who are keen to build a career in business applications, ERP/CRM implementation, and client support. This role involves working on real business problems using Zoho applications and helping clients digitize and streamline their operations. Key Responsibilities: Assist in implementation and configuration of Zoho applications (CRM, Books, Creator, etc.) Understand client business processes and map them into system workflows Provide day-to-day functional and technical support to clients Handle data import, validation, and basic reporting Coordinate with internal teams for customization and integration requirements Support testing, documentation, and training activities Monitor system usage and proactively identify improvement areas Assist in automation using workflows and basic scripting (Deluge) Required Skills: Basic understanding of databases, software applications, and IT concepts Good logical thinking and problem-solving ability Strong communication skills (written and verbal) Willingness to learn business processes (Sales, Finance, Operations) Basic knowledge of Excel (formulas, data handling) Preferred (Not Mandatory): Exposure to CRM/ERP systems Knowledge of APIs or any programming language Internship/project experience in software or business applications Eligibility: BSc IT, BCA, BE (IT/Computer), MCA or equivalent Freshers or up to 1 year of experience What You Will Learn: End-to-end business process automation Zoho ecosystem (CRM, Books, Creator, Inventory, etc.) Client handling and consulting approach Real-time project implementation experience Basics of integration, workflows, and low-code development Career Growth Path: Intern --> Trainee Implementation Executive Functional Consultant Solution Architect Why Join Us: Work on live business transformation projects Hands-on exposure from Day 1 Structured learning and mentorship Opportunity to grow into consulting roles Job Types: Full-time, Internship Compensation: From 8,000.00 per month Work Location: Remote Job Title: Intern/Trainee Zoho Implementation & Support Location: Remote (WFH) Candidate must have his own laptop, internet connection and quite working place About the Role: We are looking for enthusiastic IT freshers who are keen to build a career in business applications, ERP/CRM implementation, and client support. This role involves working on real business problems using Zoho applications and helping clients digitize and streamline their operations. Key Responsibilities: Assist in implementation and configuration of Zoho applications (CRM, Books, Creator, etc.) Understand client business processes and map them into system workflows Provide day-to-day functional and technical support to clients Handle data import, validation, and basic reporting Coordinate with internal teams for customization and integration requirements Support testing, documentation, and training activities Monitor system usage and proactively identify improvement areas Assist in automation using workflows and basic scripting (Deluge) Required Skills: Basic understanding of databases, software applications, and IT concepts Good logical thinking and problem-solving ability Strong communication skills (written and verbal) Willingness to learn business processes (Sales, Finance, Operations) Basic knowledge of Excel (formulas, data handling) Preferred (Not Mandatory): Exposure to CRM/ERP systems Knowledge of APIs or any programming language Internship/project experience in software or business applications Eligibility: BSc IT, BCA, BE (IT/Computer), MCA or equivalent Freshers or up to 1 year of experience What You Will Learn: End-to-end business process automation Zoho ecosystem (CRM, Books, Creator, Inventory, etc.) Client handling and consulting approach Real-time project implementation experience Basics of integration, workflows, and low-code development Career Growth Path: Intern --> Trainee Implementation Executive Functional Consultant Solution Architect Why Join Us: Work on live business transformation projects Hands-on exposure from Day 1 Structured learning and mentorship Opportunity to grow into consulting roles Job Types: Full-time, Internship Compensation: From 8,000.00 per month Work Location: Remote