D365 CRM Technical Lead

Position: D365 CRM Technical Lead / Senior Developer Experience: 9+ Years Mandatory Skills Strong experience in Microsoft Dynamics 365 Customer Engagement (D365 CE) development and technical architecture. Expertise in configuring and customizing D365 CE, including entities/tables, forms, views, dashboards, business rules, and business process flows. Experience designing end-to-end scalable D365 CE solutions and recommending optimal approaches (Out-of-the-Box, Customization, or Integration). Hands-on development experience with: C# Plugins Custom Workflow Activities JavaScript/TypeScript Ribbon Customization Web APIs Power Platform & Dataverse Strong experience with Dataverse: Tables Relationships Calculated/Rollup Fields Choices Environment Variables Build and maintain Model-Driven Apps. Power Automate expertise: Cloud Flows Approval Workflows Error Handling Dataverse Triggers Automated, Scheduled, and Instant Flows Integration & Azure Experience with Azure services: Logic Apps Azure Functions Service Bus Integration using REST/OData APIs and third-party applications. ALM, DevOps & Governance Environment strategy planning and implementation. CI/CD pipeline management using Azure DevOps and/or Power Platform Pipelines. Solution management: Managed/Unmanaged Solutions Solution Layering Publisher Prefixes Solution Deployment and Promotion Understanding of Power Platform CoE concepts, governance, coding standards, and licensing. Security Experience with D365 Security Model: Security Roles Teams Access Teams Field-Level Security Record Sharing Leadership & Client Engagement Lead client workshops and requirement gathering sessions. Translate business requirements into platform-native solutions before recommending custom development. Independently drive client discussions and provide technical leadership. Mentor team members and own end-to-end delivery. Experience in RFP/RFI responses, effort estimation, POCs, demos, and client presentations. Additional Responsibilities Debugging, performance tuning, monitoring, and issue resolution. Ensure best practices, governance, and delivery excellence across projects.